FAQs
More FAQs- Can we contact you outside office hours in case of an emergency?
- Are there instructions to follow after my hard-surface floors are cleaned?
- Will we always have the same cleaner?
ServiceMaster Clean Of Durham & Scarborough will provide you with a live-answer, emergency phone number so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.
Before you walk on your floors, it’s best to allow a minimum drying time of at least 1 hour. We recommend allowing 24 hours before walking on it with heavy traffic. Be cautious and protect floors from getting wet for 24 hours after application of either finish as it is not thoroughly cured yet. You can return furniture to your floors (with suggested use of felt pads) after 12 hours and return rugs to floors after 12 hours.
We strive to maintain continuity as this helps build a healthy rapport and trust with our janitorial services customers along with added security.