FAQs
More FAQs- Are all your employees background checked?
- Do I need to do anything prior to the technician arriving for my scheduled service?
- Can I use off the shelf cleaners for spot removal?
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean Of Durham & Scarborough we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
Yes. Remove breakables from the tops of furniture in the room we will be cleaning. Pick up moveable items from the floor in areas you want cleaned, such as rugs, plants, trash cans, chair mats, etc. Pre-vacuum all areas to be cleaned, unless pre-vacuuming is part of your service agreement.
We recommend using only ServiceMaster Clean products. For more information, contact the professionals at ServiceMaster Clean Of Durham & Scarborough.